Account recovery
Request a single-use password-reset link using your username.
Public Help
Support center
Recover an account, check whether the service is responding, read privacy and security information, download source code, or ask for accessibility help without signing in.
Read the transparency page for service providers, incident-history coverage, and release information.
Choose a route
Service status
Check whether Adaptive Tutor and its required services are responding.
Privacy
Read what information is collected, used, shared, and retained.
Security
Report suspected vulnerabilities through the private disclosure process.
Source and license
Download the source code for the running release and read the AGPL-3.0 license.
Accessibility support
Report a barrier or ask for help using an accessibility feature.
Operational transparency
Review service providers, incident coverage, accessibility review status, and release information.
Contact
Send a support request
This form sends only the fields shown to the general Adaptive Tutor support queue. It does not attach browser diagnostics, account state, page history, or files. It is not an emergency service. For an immediate student-safety emergency, contact the appropriate local emergency or safeguarding authority.
Support-record retention is pending accountable-owner and counsel approval. Minimize personal information and read the current draft privacy policy before submitting.